Our financial performance figures demonstrate that our services are in high demand by our customers. We are the world's largest non-listed expert organization, and in 2019 we recorded our sixteenth consecutive year of growth, with sales worth 3.4 billion euros. We established the groundwork for that growth at an early stage – in particular through the targeted development of expertise, strategic acquisitions, and the internationalization of our business. We have also made further progress with our Target Operating Model 2020 (TOM 2020), launched in 2019.
The Service Divisions that emerged due to the TOM have enabled us to optimally interlink our expertise on a global scale, so as to respond even more closely to market and customer needs. That is true for both traditional business areas, such as vehicle testing, and particularly in terms of the potential that is emerging as a result of the rapidly advancing digitalization in all areas of life. Whether in relation to automated driving, Industry 4.0, or cyber security: as a visionary in this sector, DEKRA addresses key issues for the future of society, across all eight regions worldwide.
